Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Tywyn | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Tywyn is a GPhC registered online pharmacy weight loss clinic. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your information.

1. Who We Are

We are the data controller responsible for your personal information. Our clinic operates as an online pharmacy serving patients in Tywyn and the surrounding areas of the United Kingdom. As a registered pharmacy, we are regulated by the General Pharmaceutical Council (GPhC No. 9012511).

2. Data We Collect

To provide our pharmacy and weight loss services safely and effectively, we may collect the following types of personal data:

Identity data: full name, date of birth, gender
Contact data: address, email address, telephone number
Health data: medical history, current medications, weight, BMI, and information relevant to your weight loss treatment
Payment data: billing information processed securely through our payment provider
Technical data: IP address, browser type, and website usage information collected via cookies
Order data: prescription details, consultation records, and delivery information

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

3. How We Use Your Data

We use your personal data for the following purposes:

To assess your suitability for weight loss treatments through our pharmacist-led consultation process
To dispense and arrange delivery of approved medications (delivered within 1 working day once approved by our pharmacist)
To maintain accurate medical and prescription records as required by pharmacy regulations
To communicate with you regarding your treatment, orders, and follow-up care
To comply with our legal and regulatory obligations as a GPhC registered pharmacy
To improve our services and website functionality

Our lawful bases for processing include the performance of a contract, compliance with legal obligations, and, for health data, the provision of healthcare services by a regulated health professional.

4. Cookies

Our website uses cookies to enhance your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.

We use essential cookies to keep the website functioning, analytical cookies to monitor site performance, and functional cookies to remember your preferences. You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Third-Party Sharing

We do not sell your personal data to third parties. We may share your data only in the following limited circumstances:

Healthcare providers: with your GP or other relevant healthcare professionals where clinically necessary or required for your safety
Delivery partners: your name and delivery address are shared with our courier service solely to fulfil your order
Payment processors: billing information is handled by our secure payment provider and is not stored on our servers
Regulatory authorities: we may disclose information to the GPhC, NHS bodies, or law enforcement agencies where required by law
IT service providers: trusted providers who support our systems under strict data processing agreements

All third parties we work with are required to handle your data securely and in compliance with UK GDPR.

6. Data Retention

We retain patient and prescription records for a minimum of 8 years in line with NHS and pharmacy regulatory guidelines. After this period, data is securely deleted or anonymised. Financial records are kept for 6 years in accordance with HMRC requirements.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is encrypted in transit and stored securely.

8. Contact Us

If you have any questions about this privacy policy, wish to exercise your data rights, or have a concern about how we handle your information, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

You also have the right to raise concerns with the relevant supervisory authority for data protection in the United Kingdom if you are not satisfied with our response.